FEATURED POST

28 Oct 22

We took part in the 19th Railway Rails Conference – Purchase, modernisation, maintenance

Read the post

News

All posts

28 Oct 22

We took part in the 19th Railway Rails Conference – Purchase, modernisation, maintenance
On 5 - 7 October 2022 in the Grand Lubicz Hotel in Ustka, we had the pleasure of participating in the 19th edition of the conference "RAILWAY STOCK- Purchase, M...
Read the post

20 Aug 22

We have started the implementation of the IRIS system (ISO/TS 22163:2017)
In 2006, we implemented a Quality Management System in accordance with ISO 9001 in our company, which we continue to improve to this day. In recent years, the r...
Read the post

FAQ

Frequently Asked Questions

The lead time for the products on offer depends on the quantities ordered and the availability of the material from which the product is to be made. In most cases, it is around 3-5 working days after the order is placed. For products outside the range, the deadline is agreed individually with the customer.

Please use the contact form or send an inquiry to our e-mail centrum@mascort.com.pl with a request for access to the catalogue (please include the name of the company and the data of the reporting person in the content). You will receive a login and password by return e-mail.

Seals have different purposes and drawing numbers, and sometimes formats for recording dimensions. If you have not been able to find your product in the catalogue, please contact our customer service department and we will help you find the right product. If there is no product on offer, we will provide an implementation quote with a completion date.

Please contact the Managing Coordinator or the technical department directly. Our almost 30 years of experience in the industry will help you choose the right raw material and product version.

Yes, we ensure that the raw materials and materials meet the technical requirements of the documentation and the customer's requirements. The implemented ISO-9001 system guards the repeatability of the quality of our products. Every delivery of raw materials is subject to inspection.

Please contact the Managing Coordinator or the technical department directly and send an email with a description of the problem (additional photos will be helpful) and a description of the environment in which the seal worked (temperature, contact with fluids, etc.). Once we have received the information, we will make contact immediately.

To include a supplier of raw materials or materials in the list of qualified suppliers, we carry out an audit. After passing the audit, we make the first orders and inspect the deliveries in terms of: timeliness of deliveries, compliance of the price with the offer, compliance of the issued Quality Certificate with our requirements. We make a test sample from each delivery, which we test for compliance with the basic parameters.

The quality of the seal is influenced by the correct choice of raw material for the conditions in which the seal will be used. The colour of the raw material has virtually no effect on quality. Different colours are used to differentiate the raw material or by convention at the customer's request.

Contact

Contact Us

Please use the form and we will answer your questions as soon as possible.